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Al Salam Hotel, Khartoum
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Key details
About the Hotel
Africa Road,
Khartoum,
Sudan,
12290,
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Getting around
A list of all available modes of transport
City Centre
Khartoum
2.6
km
Airports
Khartoum (KRT)
5.3
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Really good Assistance!
“The service was excellent; every time I had an issue, assistance arrived promptly, making my stay seamless.” view full review
Excellent Gym!
“The gym facilities exceeded my expectations with a wide range of well-maintained equipment and a clean environment.” view full review
Spacious Rooms!
“I was impressed by the generous size of the room, which was not only clean but also thoughtfully appointed.” view full review
Delicious Dining!
“The food throughout my stay was good, offering a variety of choices that catered to every palate.” view full review
General
Wi-Fi
Paid parking
24-hour reception
Pets allowed
Wheelchair access
Security
Currency exchange
Sports & Fitness
Exercise gym
Services
Room service
Laundry
Dry cleaning
Medical facilities service
Dining
Continental breakfast
Restaurant
Free breakfast
Business
Business centre
Bathroom
Hair dryer
Show more
Location
Africa Road,
Khartoum,
Sudan,
12290,
Map view
Africa Road,
Khartoum,
Sudan,
12290,
City landmarks
Khartoum
International Garden
1.1
km
Ebed Khatim St
Al Riyadh Family Park
2.0
km
Gallery
Mojo Gallery
4.8
km
Gallery
mojo gallery khartoum
4.8
km
Nile Street
Nile Street
6.4
km
Museum
Ethnographic Museum
6.2
km
Al Sabalouga
6.2
km
University
University of Khartoum
6.3
km
off al-Tayyar Zulfu St
Al Kabir Mosque
6.2
km
Presidential Palace
6.4
km
Nearby
Shopping Area
Afra Mall
530 m
Restaurants
Al Nuba Restaurant
50 m
Africa Road Al Salam Hotel
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
8.9
Location
8.3
Service
8.9
Dining
8.8
Guest reviews
8.0/10
based on 29 reviews
Harry
United States,
January
2025
9.8/10
I had a fantastic experience at Al-Salam Hotel in Khartoum. It stood out for its cleanliness and impressive terrace, which was perfect for a special occasion like Valentine's Day. The food was delightful and the staff, particularly the waiters and reception, made the experience even better. I would say the only downside was the lack of organized travel information available, but overall it was a great stay for both business and leisure.
Rooms
9.0
The rooms were spacious and very well-appointed, making me feel right at home.
Service
9.0
The staff, including the reception and waiting teams, provided exceptional service that truly enhanced my stay.
Location
8.0
The location was convenient for getting to the airport, which made my travels smoother.
Dining
10.0
The menu was nothing short of amazing, offering a variety of delicious options.
Facilities
9.0
The hotel had a lovely terrace, a great vibe, and well-maintained amenities.
Jon
United States,
January
2025
7.4/10
I found this hotel to be a little oasis in Khartoum with reliable internet and comfy sofas in the lobby. While the pool area was lovely and provided a quiet retreat during the week, I did notice some cigarette smoke wafting in from the restaurant. Overall, the food was decent but I would recommend avoiding the expensive buffet. It’s a great place for coffee or lunch, though!
Rooms
7.0
I didn't stay in the rooms myself, but the lobby offered a great place to work and relax.
Service
7.0
The service was friendly overall, although it could be a bit slow at times.
Location
Dining
Facilities
8.0
The pool and gym were decent, with the pool being especially lovely and quiet during weekdays.
John
United States,
December
2024
8.8/10
My experience at Al Salam Hotel was fantastic! The café near the lobby is my go-to spot for work or a good book, with great coffee and a cozy atmosphere. The staff is welcoming and attentive, making my stay enjoyable. However, I noticed a need for improvements in restaurant cleanliness and communication with the staff. Overall, it’s a lovely place with a charming ambiance and friendly service.
Rooms
10.0
I was fortunate to have a room with a stunning view overlooking the pool and garden.
Service
10.0
Alnour at the reception was especially helpful, providing swift solutions to my internet issues and ensuring I had everything I needed.
Location
9.0
The hotel is conveniently located, making it easy to work or enjoy leisure time.
Dining
8.0
The dining experience was good, but the restaurant staff could improve their English for better communication.
Facilities
7.0
The public bathroom areas could use more attention to cleanliness, as they often had water around the basins and trash on the floor.
Brian
United States,
December
2024
8.6/10
I spent three days at Rotana Khartoum and found it incredibly convenient with a great airport location. The facilities are pretty standard for a Rotana, with a nice pool and gym. The buffet was enjoyable and the service was top-notch. One downside is that you must have cash on hand, as credit cards aren't accepted in Sudan.
Rooms
8.0
The accommodations were spacious and well-kept, typical of a Rotana hotel.
Service
9.0
The staff was particularly friendly and eager to help with anything I needed.
Location
9.0
The hotel's proximity to the airport and a nearby shopping mall made it a very convenient stay.
Dining
8.0
The buffet offered a good variety of choices and quality food during my stay.
Facilities
8.0
The hotel offers a nice pool, gym, and spacious parking.
Bruce
United States,
December
2024
9.6/10
This hotel experience was fantastic overall! I felt incredibly welcomed by the friendly staff, and the atmosphere made my stay enjoyable. The food was amazing, especially the breakfast with a lovely pool view. On the downside, I did notice that the dining prices were a bit high, which can be a downside for extended stays.
Rooms
10.0
The rooms were clean and well kept, providing a comfortable place to return to after a day of exploring.
Service
10.0
The front office team was exceptional, making me feel right at home. They even surprised me with a special honeymoon cake!
Location
9.0
The location was convenient, and the vibe of the hotel was both happy and calming, perfect for relaxation.
Dining
8.0
The dining options were delightful, especially the Middle Eastern selections, although meals were on the pricier side.
Facilities
9.0
The hotel had great facilities, including a beautiful pool area where I enjoyed breakfast.
Jessica
United Kingdom,
December
2024
5.2/10
The AlSalam hotel offers a clean environment and excellent food, making it a good choice for both family and business occasions. The standout feature is the polite and professional staff, particularly Miss Alaa at reception. However, I had a disappointing experience with the general management and their failure to deliver on promised services. Overall, while the dining is exceptional, the management leaves much to be desired.
Rooms
6.0
The rooms were clean, but my overall experience with the hotel was marred by cleanliness issues during my check-in, which felt unacceptable.
Service
5.0
The service was frustrating due to a lack of follow-up on the general manager's promises, and the staff seemed unprepared for addressing my concerns.
Location
5.0
The hotel is conveniently located but the safety factor is concerning, especially with the presence of armed individuals.
Dining
8.0
The food was excellent with a good selection, but it is on the pricier side, which may not suit everyone's budget.
Facilities
5.0
The facilities could use an upgrade, especially regarding the power generator situation which was quite disruptive during my stay.
Parker
United Kingdom,
December
2024
10.0/10
My stay at this hotel was truly exceptional, with impeccable service and a welcoming atmosphere that made me feel right at home. The location is incredibly convenient, just a short distance from the airport, and I appreciated the prompt assistance whenever I needed help. The dining options were delightful, featuring an array of delicious dishes that I simply couldn’t get enough of. I was a bit late to my conference due to how comfy the room was, making it hard to get out of bed! There was hardly anything to complain about, except perhaps the occasional noise from the nearby mall during the day.
Rooms
10.0
The room was spacious, clean, and incredibly comfortable, making it hard to leave every morning.
Service
10.0
The service was outstanding, with staff who remembered my preferences and were always eager to help.
Location
10.0
The hotel is perfectly situated next to Afra Mall and just minutes from the airport, making it super convenient.
Dining
10.0
Dining was a highlight with exquisite food and desserts available at all hours; I truly enjoyed every meal.
Facilities
10.0
The facilities were top-notch, and it was clear that guest satisfaction is a priority for the hotel.
Michael
United Kingdom,
December
2024
9.0/10
I had an incredible experience at this hotel, particularly because of the amazing staff who really made me feel special throughout my stay. The food was delicious and the rooms were quite comfortable, making it hard to leave the bed some mornings. However, I did notice some areas for improvement, such as more variety on the menu for long-term guests and attention to cleanliness in certain situations.
Rooms
9.0
The rooms were clean and comfortable, providing a nice sanctuary after a long day.
Service
10.0
The service was outstanding; every staff member I interacted with was kind and efficient, truly adding to my stay.
Location
9.0
The hotel is conveniently located, making it easy to explore the area while still being close to the airport.
Dining
9.0
The dining experience was fantastic; I really loved the food and desserts, and there was always something available to indulge in.
Facilities
8.0
The facilities were generally good, though I think there could be more options on the terrace menu for longer stays.
Grayson
United Kingdom,
December
2024
9.4/10
I had a wonderful stay at this 5-star hotel in Sudan. The staff was incredibly friendly and attentive, which made my experience even more enjoyable. The food was delicious, especially the breakfast buffet, and the location was convenient, close to the airport. However, the business center was a bit small for my needs.
Rooms
9.0
My room was very clean and comfortable, providing everything I needed for a restful night.
Service
Location
9.0
The hotel's location is excellent, very close to the airport, making it ideal for business travelers like me.
Dining
10.0
I enjoyed a fantastic breakfast buffet that offered a variety of delicious options. The restaurant staff provided excellent service throughout my meals.
Facilities
8.0
Facilities like the gym were well-maintained, and the business center, while small, was good for quick tasks.
Matthew
United Kingdom,
December
2024
8.4/10
The hotel is a solid choice for business travelers, with spacious and well-equipped rooms. The internet is reliable, and the pool and gym are impressive. However, I was let down by the concierge's assistance in planning trips. Overall, it’s a great hotel, but don't expect extensive help with local activities.
Rooms
9.0
The rooms were spacious and well-appointed, providing excellent comfort during my stay.
Service
7.0
The staff was attentive, but the concierge lacked helpful information about local tours.
Location
Dining
Facilities
9.0
The pool and gym facilities were excellent, adding great value to the overall experience.
Molly
United Kingdom,
December
2024
9.6/10
I had a fantastic stay at the Al Salam Rotana in Khartoum. The service was outstanding, with the staff going above and beyond to make me feel at home, especially Mr. Salah at the luggage desk. The rooms were new and clean, providing great comfort, while the dining experience was truly a highlight with an incredible buffet. On the downside, the location might be considered a bit haphazard compared to other destinations, but overall, it offered excellent value for my money.
Rooms
9.0
The rooms were new, clean, and very comfortable.
Service
10.0
The staff provided exceptional service and were very accommodating.
Location
7.0
The location is somewhat haphazard but still manageable.
Dining
10.0
The dining experience was amazing with a variety of delicious options at the buffet.
Facilities
9.0
The workout room was well-equipped, clean, and organized.
Daniel
United Kingdom,
November
2024
9.0/10
I had an amazing experience at Al Salam Hotel in Khartoum, with a stunning view of the pool and gardens from my room. The service was top-notch, especially at the Al Nuba Restaurant, where I enjoyed a fantastic breakfast and themed dinners. It's almost hard to find a fault, but the hotel is quite popular, so it can get busy during meal times.
Rooms
10.0
My room was clean, spacious, and comfortable, offering a beautiful view overlooking the pool and the green garden.
Service
10.0
The service was exceptional, especially at the Al Nuba Restaurant where the staff was incredibly welcoming and attentive.
Location
9.0
Conveniently located just 15 minutes from the airport and close to downtown, making it a great base for exploring the city.
Dining
10.0
The food was simply fantastic with a great range of options. The themed dinners featured West African cuisine that was absolutely delicious.
Facilities
9.0
The hotel had a nice swimming pool and well-maintained gardens, adding to its relaxing atmosphere.
Kyle
United States,
November
2024
8.6/10
My stay at the hotel was truly memorable, thanks to the high level of security and the warm hospitality from the staff. The room was functional and comfortable, perfect for a business traveler. Food was delicious and varied, but I did notice a few areas that could use improvement, such as the dining options for breakfast. Overall, it’s an excellent place for both work and relaxation with just a few minor drawbacks.
Rooms
9.0
The room was nice and functional, providing everything a business traveler needs.
Service
10.0
The staff members were exceptional, always responding quickly and friendly. The room service was particularly efficient.
Location
9.0
The hotel is conveniently located near the airport, which was a huge plus for me.
Dining
8.0
The main restaurant offered a great buffet with a large variety of dishes, though the breakfast options could be better.
Facilities
10.0
The hotel features a lovely pool area surrounded by greenery, making it a lush retreat in the desert.
Darren
United Kingdom,
November
2024
9.2/10
Staying at this hotel was an absolute delight! The warm welcome and cheerful atmosphere made me feel right at home. The rooms were well-themed and comfortable, and I particularly enjoyed the fantastic seafood dinners. The staff were attentive and provided rapid service throughout my stay. However, I wish there were more variety in the dining theme nights. Overall, it was a fantastic experience, but there's room for improvement in dining variety.
Rooms
9.0
The rooms were themed differently each day and very comfortable.
Service
10.0
The service was excellent with attentive staff, especially Salah at concierge who was outstanding.
Location
Dining
8.0
The dining experience was great, with delicious seafood, though more variety in theme nights would be nice.
Facilities
Taylor
United Kingdom,
November
2024
8.6/10
I had a fantastic experience at this hotel, primarily due to the outstanding service provided by the staff, who were always there with a friendly smile and eager to help. The food options were diverse and quite good, although I would have liked more local dishes available. While the price might be on the higher side, I felt it was justified by the quality of service and overall experience.
Rooms
9.0
The rooms were well-kept and comfortable during my stay.
Service
10.0
The hotel staff provided exceptional service, especially the room service team who were attentive and caring, particularly during my recent illness.
Location
8.0
The hotel is located in a convenient area, making it accessible despite the limited hotel choices in Khartoum.
Dining
7.0
The dining experience was pleasant, with good food quality, though I wished for more local culinary options.
Facilities
9.0
The hotel boasts impressive facilities, including a lovely terrace that made for a great setting during my stay.